CLIENT SERVICES


In addition to the usual quality service my clients have come to expect, I provide a series of online Client Services unique in the field of professional copywriting.

Shortly after initiating your first project with me, you will receive login information for your online Client Services account. With this account, you will have access to a variety of secured online features including:

Online Invoicing. Every charge on every invoice is available for review, in an easy-to-read format, online within one business day of occurrence.

No more guesswork on your marketing bills: at every step of the way, you know what you owe and when you owe it. Likewise, complete records of past invoices are maintained online for your review, including year-to-date statistics.

Online Project Management. Sometimes it isn't easy to keep track of what has been done, is being done, and still needs to be done. A complete record of your past and current projects - including deadline/delivery dates, milestone management and status reports - is available for your review at the click of a mouse button.

Online Document Retention. Every deliverable document you receive from me during the course of our project - drafts, reports, analysis notes, completed copy - is stored in your client account and is available for download or online reference.

No more digging through your email mailbox or hard drive, trying in vain to dig up last month's draft: simply log in and download the file again. It's all available.

Secured Online Support Forum. Finding yourself wishing that you could get your entire creative team into a single room, even though they're in different cities or states?

Every client is reserved a private online discussion forum, with access available for your team members of choice. A safe and secure communication and coordination tool - and often much more effective than email.

I am constantly working to create a more efficient, productive and trustworthy working environment for my clients.

Your work is my priority - on or offline.

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(c) Robert Warren, Writer and Editor - Freelance Technical Copywriter, California and Florida - T/ 209.232.4219
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